Applicable Returns and Exchanges Returns or exchanges are only applicable if the product received is damaged.
Condition of the Product To be eligible for a return or exchange, the product must:
Be in its original packaging.
Have all tags and accessories attached.
Inspection Policy Each returned item undergoes a thorough inspection by our quality inspection team. If the product shows signs of having been worn, used, or altered, the return or exchange request will be denied.
Custom Design Exclusion
As personalized pieces are uniquely crafted for each customer, alterations are not supported.
We will, however, offer an exchange or refund in cases where there are identifiable issues such as defects in stitching, printing, or fabric quality.
Please note, minor variations from digital mockups are a natural outcome of the customization process but will never compromise the quality or visual integrity of the product.
