Return & Exchange Procedure

Return & Exchange Procedure

  1. Initiating the Process
    Customers can initiate a return or exchange by contacting us through any of the following channels:
    • WhatsApp
    • Email
    • Direct Message (DM) on Instagram.

  2. Exchange Requests
    • Upon approval of your request, we will process a replacement of the item.
    • The replacement will be dispatched only if the product meets the eligibility criteria.

  3. Refund Requests
    • If a refund is preferred, the amount will be processed to the customer’s bank account.
    • Refunds will be initiated 7 working days after the return is inspected and approved.

      Our Guarantee

      We are dedicated to ensuring that every product reflects the highest standards of quality and craftsmanship. In the rare event of any defects in stitching, printing, or fabric, we will take prompt action to resolve the issue through exchanging or refunding. We will make sure that every article will always be free of visual defects and ready to flaunt!